Welcome to River Flow Physio! These Terms of Use (the “Terms”) govern use of our web-based health and wellness platform and the use of the products and the resources that we make available on our website, such as our e-books, videos, and more. We refer to our platform, websites and resources collectively as the “Services”.
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Please take a moment to review these Terms carefully before using any of our Services.
Acceptance
These Terms are a legal contract between River Flow Physio (“River Flow Physio”or “We”) and each person who uses the Services and subscribe to our health and wellness platform or by otherwise using our websites and resources. These Terms may be updated or amended from time to time.
In these Terms, we use the word “Client” to refer to anyone who subscribes to and pays for our health and wellness resources (e.g. online yoga classes, e-books, and more). We use the word “you” to refer to any individual user of our Services, such as an individual browsing or using our websites and resources.
Intellectual Property
Ownership of the Services. River Flow Physio owns, or has obtained the rights to use, all intellectual property rights in the Services. This includes all materials and content posted or made available on our website or through the Services, such as our videos, photos, e-books, illustrative graphics, social media posts, text, and blog postings.
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License to You. River Flow Physio grants each Client, and each individual using the Services, a limited license to access and use (i.e., display, print, download) the materials and content within the Services solely on a personal computer or device for the Client's personal purposes and for your own personal, non-commercial use, provided that:
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You retain and keep intact all physical Services
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You do not disseminate or distribute our materials or content publicly;
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You do not sell or otherwise commercialize our materials or content for your own gain or for the gain of any other person; and
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You abide by our Acceptable Use Policy below
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Your Feedback and Contributions. We love receiving feedback about our Services and to include your contributions in our resources where possible. To ensure we have the proper rights to do this, you grant River Flow Physio a non-exclusive, royalty-free, worldwide, perpetual and irrevocable right and license to use your feedback and contributions, including incorporating them into the Services. Please note that providing feedback or contributions does not make you an author, inventor or contributor of the Services and does not entitle you to any compensation or to any ownership rights in the Services.
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Third-Party Services. We may integrate third-party services that you may opt to use with our Services, such as email services, payment processing, marketing tools, clinic management platforms, and more. Please note that your use of such third-party services is governed by the legal terms of those third parties, and not by these Terms of Use. River Flow Physio is not responsible for those third-party services.
Acceptable
Use Policy
Users of our Services are expected to behave responsibly and to show respect for our people, our intellectual property and the law. You agree to communicate with River Flow Physio team members in a mutually respectful manner at all times.
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In addition, you must not:
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“frame” or “mirror” any content from our Services on any other website or server;
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post or transmit any material that is unlawful, harmful, defamatory, obscene, profane, discriminating, harassing, threatening, infringing of intellectual property, invasive of privacy rights, or otherwise objectionable;
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harvest, scrape or otherwise collect information about others from our Services, including names and email addresses;
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probe, scan or test the vulnerability of the Services or any web site, or breach the security or authentication measures of the Services;
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pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
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River Flow Physio reserves the right to suspend or terminate your use of any or all of the Services, or take other appropriate remedial action, to address any inappropriate conduct or any violation or suspected violation of our Acceptable Use Policy or these Terms.
Legal Limits
Disclaimer. We want to provide great Services; however, there are certain things about the Services that we cannot promise. For example, River Flow Physio cannot promise, and does not represent or warrant that:
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The Services will meet your specific needs or requirements;
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The Services will be uninterrupted, timely, 100% secure or free from errors, viruses or other defects; or
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Information provided through the Services will be accurate, timely, complete or reliable.
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YOU UNDERSTAND AND AGREE THAT:
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(A) EXCEPT AS SPECIFICALLY PROVIDED IN THESE TERMS, THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY AND THAT USE OF THE SERVICES IS AT YOUR SOLE RISK; AND
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(B) RIVER FLOW PHYSIO MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY OR NON-INFRINGEMENT.
Notices, Governing Law, and Disputes
Notices. River Flow Physio will provide Clients with notices, alerts and communications regarding the Services and these Terms electronically to the email address that you submitted for your purchase. Clients may update their account information at any time by contacting River Flow Physio here.
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Governing Law. The Services are provided by River Flow Physio from its offices in Vancouver, Canada. All matters relating to access to and use of the Services will be governed by the laws of the Province of British Columbia, BC, Canada.
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Disputes. In the event of a dispute, we both agree to try settle the dispute through consultation and negotiation in good faith and a spirit of mutual cooperation. We may also agree to use some form of non-binding alternative dispute resolution, such as mediation. If we are unable to resolve the dispute within 60 days after it first arose, we will resolve the dispute by binding arbitration before a single arbitrator with relevant experience. The arbitration will be held in Vancouver, B.C.
Contact Us
If you have any questions regarding the Services or these Terms, please contact us at riverflowphysio.com or at the contact information shown below. We will make every effort to answer your questions.
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Shayne River Casey-Shaw
(604) 349-1154
Updated: March 1, 2022